Monday.com integration: board-mapped contact and deal sync
A native OAuth connection that syncs ZenMode contacts and deals into a Monday board you choose, with a wizard mapping each field to a column.
Verified against the product on September 3, 2026 · Updated · Set up in /dashboard/crm
What this integration is
Monday.com is a native OAuth integration: you click Connect, approve ZenMode in Monday, and the token is stored for you — nothing to paste, no middleman. It differs from the other two CRM connectors in one important way. HubSpot and Salesforce have fixed objects to write into; Monday does not, because a Monday board is whatever you made it. So after connecting, ZenMode asks you which board to sync into and which column each ZenMode field belongs in. Item sync then runs in both directions over Monday's GraphQL API. Every plan includes it, with no tier gate.
The OAuth scopes requested are me:read, boards:read and boards:write — enough to identify the account and read and write the board you nominate. Monday tokens do not expire, so once connected the link stays up without a refresh cycle.
What syncs
| What | Direction | Where it lands |
|---|---|---|
| Contacts | ZenMode → Monday | Items on the board you picked, one mapped column per ZenMode field |
| Contacts | Monday → ZenMode | Read back from that same board over GraphQL |
| Deals | Both ways | Item sync on the board and columns you mapped |
Because the shape is yours, there is no fixed field list to publish here: what a ZenMode field is called on your side of the sync is whatever column you pointed it at in the wizard. That is the trade — more control than a fixed object mapping, one more setup step to complete before anything moves.
What does not sync: only the board you configured is touched. Unmapped ZenMode fields have nowhere to go and stay in ZenMode, and no other board in your workspace is read or written.
How to set it up
- Connect Monday from the integrations card, and approve ZenMode on Monday's consent screen.
- Go to /dashboard/crm. While the connection has no board configured, ZenMode shows the board wizard there — it is not optional, and the sync has nothing to write into until it is done.
- Pick your board from the list. ZenMode reads the boards your account can see and offers them directly, so you are choosing from real boards rather than typing an ID.
- Map the columns: match each ZenMode field to the board column it should populate.
- Save, then run Sync Now once to seed the board before relying on the scheduled run.
When it runs
Three triggers, the same as ZenMode's other CRM connectors:
- Manual — Sync Now runs a full push and pull on demand.
- On write — a contact or deal changing in ZenMode syncs immediately, but only when auto-sync is enabled, and it is off by default.
- Nightly — a scheduled run at 06:00 UTC.
This is push and pull on those three triggers, not real-time sync. With auto-sync off, nothing moves between Sync Now presses except the nightly run. Two-way sync here is genuine, but it is a sync cycle, not a live connection — worth saying plainly, because "bidirectional" is often read as "instant".
What it's useful for
A team that already runs its pipeline on a Monday board gets ZenMode's replies and deals appearing as items there, in the columns the board already uses, with no new tool for the rest of the team to learn. Because you map columns yourself, a board with its own status vocabulary or custom fields keeps working the way it did. And a deal moved on either side lines back up on the next sync, so the board stays the place your team looks.
What it doesn't do (yet)
- The inbound webhook is not functional. The endpoint exists and answers Monday's challenge handshake, then logs the event and stops — it carries an explicit to-do note where two-way handling would go, and nothing in the product registers it with Monday in the first place. Do not expect a change made on the board to reach ZenMode the instant it happens; it arrives on the next sync.
- No continuous sync, for the same reason as the other connectors: manual, on-write with auto-sync, or nightly.
- Only the board you configured participates. There is no multi-board fan-out and no rule engine.
- CRM webhook delivery logs are not viewable in the product, so there is no in-app history to audit a delivery against.
FAQ
Which plans include the Monday.com integration?
All of them. No CRM integration carries a plan gate — the only integration surface that does is the public REST API, which needs Practitioner or above. The tiers are on pricing.
Does connecting Monday.com need my LinkedIn password?
No. Integrations never touch LinkedIn credentials. Connecting Monday is an OAuth handshake with Monday and nothing else.
Is it two-way?
Yes — items move in both directions between ZenMode and your board. It is not real-time in either direction: the inbound webhook is a stub, so everything travels on the manual, auto-sync or nightly cycle. HubSpot and Salesforce run on the same three triggers.