Step 00: Nail the offer
Claude mines your ICP's pains from calls, comments and DMs.
What it is
One sentence that says who you help, what they get and what happens next. Every post, lead magnet and message in the playbook repeats it.
Why it matters
A vague offer makes every later step vague. Customers already describe their problem in their own words, so you can use theirs instead of guessing.
Do this week
- Collect the last 20 to 50 pieces of customer language you have: call transcripts, comments, DMs and emails from people who match your ideal customer.
- Paste them into Claude with the prompt below and ask for the pains grouped by theme, in the customers' own words, with how many times each comes up.
- Pick the one pain you can solve fastest and prove most easily.
- Write the offer as one sentence using the template.
- Say it out loud to three real prospects. Rewrite any part where they ask what you mean.
Tools
- Claude
- Call transcripts or notes
- A shared doc
Below are messages and call notes from people who match my ideal customer. List the problems they describe, grouped by theme. Quote their exact words. Show how many times each theme comes up. Do not invent anything that is not in the text. [paste the material]
I help [who] get [outcome] without [the thing they hate]. If that is you, [one next step]. Example: I help agency owners book sales calls from LinkedIn without hiring an SDR. If that is you, the playbook is below.
